Terms of service
OVERVIEW
Welcome to Iberian Direct (iberiandirect.com). The terms "we",
"us", and "our" refer to Iberian Direct, which is operated by
Nolibu Ltd, a limited company registered in the United Kingdom
(Companies House registration 16033166). Iberian Direct operates
this store and website, including all related information,
content, features, tools, products, and services (the "Services").
Iberian Direct is powered by Shopify, which enables us to provide
the Services to you.
These Terms of Service ("Terms"), together with any policies
referenced herein, describe your rights and responsibilities when
you use the Services. Please read them carefully, as they include
important information about your legal rights and cover areas such
as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree
to be bound by these Terms of Service and our Privacy Policy. If
you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least
the age of majority in your country or state of residence, and
that you have given your consent for any minor dependents in
your household to use the Services on devices you own or manage.
To use the Services, you may be asked to provide certain
information, such as your email address, billing, payment, and
shipping information. You represent that all information provided
is current, accurate, and complete, and that you have all rights
necessary to provide it.
You are solely responsible for maintaining the security of your
account credentials and for all activity under your account.
You may not transfer, sell, assign, or license your account to
any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately. However,
product colors, packaging, and appearance may differ from how they
appear on your screen due to your device type, settings, and
configuration. Products are sourced from Spanish retailers and
producers; minor variations in packaging design between batches
are possible and not grounds for return.
All product descriptions are subject to change at any time without
notice at our sole discretion. We reserve the right to discontinue
any product, limit quantities, or decline service to any person,
geographic region, or jurisdiction on a case-by-case basis,
including but not limited to addresses we identify as high
fraud-risk.
SECTION 3 - ORDERS
When you place an order, you make an offer to purchase. Iberian
Direct reserves the right to accept or decline any order. Your
order is not accepted until we send an order confirmation email.
We must receive and process payment before your order is
accepted.
Please review your order carefully before submitting. We may
be unable to accommodate cancellation requests once an order has
been processed for shipment, typically within 1-3 business days
of order placement.
Your purchases are subject to return or exchange only in
accordance with our Refund Policy.
You represent that your purchases are for your own personal or
household use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without
notice. The price charged will be the price displayed at the
time the order is placed and confirmed in your order confirmation
email. All prices include international shipping ("Free Worldwide
Shipping"). Prices DO NOT include any import duties, customs
fees, or local taxes that may be assessed by the destination
country — these are the responsibility of the recipient.
You agree to provide current, complete, and accurate purchase,
payment, and account information. You represent that the payment
information you provide is true, correct, complete, and authorized
for your use.
SECTION 5 - SHIPPING AND DELIVERY
Orders ship from Spain via Correos, MRW, GLS, or DHL.
Delivery time estimates (business days after order confirmation):
- European Union: 5-10 days
- United Kingdom & EFTA: 7-12 days
- United States & Canada: 10-15 days
- Australia, New Zealand, Asia: 12-25 days
- Other destinations: 15-30 days
All delivery times are estimates only and are not guaranteed. We
are not liable for delays caused by carriers, customs processing,
or events outside our control. Once we hand products to the
carrier, title and risk of loss pass to you. Tracking information
is provided by email after shipment.
We do not ship to addresses we identify as high fraud-risk and
reserve the right to cancel and refund such orders.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brand presentations, text,
images, graphics, descriptions, and design elements, are the
property of Nolibu Ltd or its licensors and content suppliers
(including the manufacturers and brands whose products are sold),
and are protected by U.K., E.U., and international intellectual
property laws.
Product brand names, logos, and packaging shown on our Services
are the property of their respective owners (the Spanish
manufacturers and brands). Iberian Direct displays them in good
faith as a retailer of those products.
These Terms permit you to use the Services for personal,
non-commercial use only. You must not reproduce, distribute,
modify, create derivative works of, publicly display, republish,
download, or store any material from our Services without prior
written consent.
SECTION 7 - THIRD-PARTY LINKS AND TOOLS
The Services may contain links to third-party websites (including
payment providers, carriers, and brand pages). We are not
responsible for content, accuracy, or practices of third-party
sites, and access to them is at your own risk. Please review the
policies of any third-party site before transacting with them.
We may provide access to third-party customer tools as part of
the Services. These are provided "as is" without warranty, and
we have no liability for your use of them.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
Iberian Direct is powered by Shopify, which enables us to
provide the Services. All sales and purchases are made directly
with Iberian Direct (Nolibu Ltd). Shopify is not responsible
for any aspect of any sales between you and Iberian Direct.
You expressly release Shopify and its affiliates from all
claims, damages, and liabilities arising from your purchases
and transactions with us.
SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is
subject to our Privacy Policy. By using the Services, you
acknowledge that you have read our Privacy Policy.
The Services are hosted by Shopify, which collects and processes
personal information about your access and use in order to
provide the Services. Information you submit may be transmitted
to and stored in countries other than your country of residence,
including the European Union, the United Kingdom, and the United
States. See our Privacy Policy for details.
SECTION 10 - FEEDBACK
If you submit ideas, suggestions, reviews, or other content
("Feedback"), you grant us a perpetual, worldwide, royalty-free
license to use, reproduce, modify, publish, and display such
Feedback in any medium for any purpose, including marketing.
You represent that: (i) you own or have all necessary rights to
the Feedback; (ii) you have disclosed any compensation or
incentives received; and (iii) your Feedback complies with these
Terms. We have no obligation to maintain Feedback in confidence,
to pay compensation, or to respond.
We may, but are not obligated to, monitor, edit, or remove
Feedback we determine to be unlawful, offensive, or otherwise
objectionable.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain typographical errors,
inaccuracies, or omissions related to product descriptions,
pricing, promotions, shipping charges, or availability. We
reserve the right to correct errors and to change or cancel
orders affected by inaccurate information, including after
order submission, with full refund of any amounts paid.
SECTION 12 - PROHIBITED USES
You may access the Services for lawful purposes only. You may
not use the Services: (a) for unlawful or malicious purposes;
(b) to violate any laws or regulations; (c) to infringe
intellectual property rights of any party; (d) to harass or
harm any person; (e) to transmit false or misleading information;
(f) to send unsolicited promotional material (spam); (g) to
impersonate any person or entity; (h) to upload viruses or
malicious code; (i) to scrape, mine, or harvest data from the
Services using automated means; or (j) to circumvent security
or authorization measures.
We reserve the right to suspend or terminate accounts that
violate these Terms.
SECTION 13 - DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are
provided "AS IS" and "AS AVAILABLE" without representation,
warranty, or condition of any kind, either express or implied,
including warranties of merchantability, fitness for a
particular purpose, durability, title, and non-infringement.
We do not warrant that the Services will be uninterrupted,
timely, secure, or error-free. Some jurisdictions limit or do
not allow disclaimer of implied warranties, so the above may
not fully apply to you. In such cases, our warranties are
limited to the minimum extent required by applicable law.
SECTION 14 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Nolibu Ltd and its
directors, officers, employees, partners, affiliates, agents,
and licensors shall not be liable for any injury, loss, claim,
or any direct, indirect, incidental, punitive, special, or
consequential damages of any kind, including lost profits,
lost data, or replacement costs, arising from your use of the
Services or any products purchased, whether based in contract,
tort, strict liability, or otherwise, even if advised of the
possibility of such damages.
In no event shall our total liability to you for all claims
relating to the Services exceed the amount you paid us in the
12 months preceding the claim.
SECTION 15 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Nolibu Ltd,
its affiliates, partners, officers, directors, employees,
agents, and service providers from any losses, damages,
liabilities, or claims (including reasonable attorneys' fees)
arising out of: (1) your breach of these Terms or any document
incorporated by reference; (2) your violation of any law or
the rights of any third party; or (3) your access to and use
of the Services.
SECTION 16 - SEVERABILITY
If any provision of these Terms is determined to be unlawful,
void, or unenforceable, that provision shall be enforced to
the maximum extent permitted by applicable law, and the
unenforceable portion shall be severed without affecting the
validity of the remaining provisions.
SECTION 17 - ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy,
and any other policies posted on our Services, constitute the
entire agreement between you and Nolibu Ltd regarding the
Services, superseding any prior agreements, communications, or
proposals (whether oral or written).
Our failure to exercise or enforce any right under these Terms
does not constitute a waiver of that right.
SECTION 18 - ASSIGNMENT
You may not delegate, transfer, or assign these Terms or any
of your rights or obligations hereunder without our prior
written consent. We may transfer, assign, or delegate these
Terms and our rights and obligations without consent or notice
to you.
SECTION 19 - GOVERNING LAW
These Terms shall be governed by and construed in accordance
with the laws of England and Wales, where Nolibu Ltd is
registered. You and Nolibu Ltd consent to the exclusive
jurisdiction of the courts of England and Wales for any
disputes arising from these Terms or your use of the Services.
Nothing in these Terms limits any mandatory consumer rights
you have under the laws of your country of residence.
SECTION 20 - CHANGES TO TERMS
We reserve the right to update, change, or replace any part of
these Terms by posting updates on our website. It is your
responsibility to check periodically. We will notify you of
material changes in accordance with applicable law. Your
continued use of the Services following the posting of changes
constitutes acceptance of those changes.
SECTION 21 - CONTACT INFORMATION
Questions about these Terms should be sent to us at
info@iberiandirect.com.
Iberian Direct is operated by:
Nolibu Ltd
Companies House registration: 16033166
Registered office: F04 1st Floor Knightrider House,
Knightrider Street, Maidstone,
ME15 6LU, United Kingdom
VAT: GB480204029
Email: info@iberiandirect.com
Website: https://iberiandirect.com
Response time: within 24-48 hours, Monday-Friday
Last updated: May 2026